CO-UP Heavy Equipment & Auto Body Repairs ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.coupautobody.ca] (the "Site") and use our services. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our Site:
- Personal Information:
When you contact us, request a service, or inquire about our services, we may collect personally identifiable information such as:
- Name
- Email address
- Phone number
- Physical address
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process inquiries, requests, and bookings
- To respond to customer service requests and feedback
- To send marketing and promotional communications (if you have opted-in)
- To comply with legal obligations or enforce our policies
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take reasonable steps to secure your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers or business partners who assist us in operating our business, such as payment processors, marketing platforms, or IT support services. These third parties are required to maintain the confidentiality of your information and are not authorized to use it for other purposes.
We may also share your information if required by law, to protect our rights, or to comply with legal processes, such as subpoenas or court orders.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt-out of receiving marketing communications at any time by using the unsubscribe link in emails or contacting us directly
- Request the deletion of your personal data, subject to applicable laws and contractual obligations
- Object to the processing of your data, where permitted by law
To exercise these rights, please contact us using the contact details provided below.
6. Third-Party Links
Our Site may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us. Thank you for choosing CO-UP Heavy Equipment & Auto Body Repairs. We are committed to safeguarding your privacy while providing the highest quality services.
